International Shipping

Aurostars ships to most countries all over the world. All International shipping locations are listed as options during checkout.

 

Shipping Cost

Shipping cost is simply determined by the weight & size dimensions of your purchased items, the service level requested, applicable shipping carrier, and the distance.

 

Price

All prices charged are those ruling at the date of acceptance of the order from the Buyer unless otherwise stated. All prices term is FOB Taiwan.

 

Terms of Payment

(1) The Buyer shall make payment net cash with the Buyer’s order is placed and shall make payment net cash against every invoice from the Company within 30 days of the date of such invoice.
(2) Time for payment shall be of the essence.
(3) For order amount under USD 500 is recommended paid through PayPal; else T/T remittance for order amount above USD 500.

 

Delivery

Items are dispatched during “Aurostars’s” open office hours. Time of delivery is not of the essence and it depends on the time of day you place your order.  However, the company will try to keep delivery times to an absolute minimum:
For sample order: around 5-7 days after payment.
For regular order: around 4 weeks after receiving PI confirmation.
For OEM order: around 6 weeks after receiving PI confirmation
The Company shall not be liable for any loss whatsoever or howsoever arising caused by non-delivery or late delivery.

 

Warranty Time:

(1) For product unit: 12 months after shipping date.
(2) For battery: 6 months after shipping date.

WHAT IT DOES NOT COVER
This warranty does not cover damage due to:

  • Accidents of any kind
  • Exposure to pressure, extreme temperatures (outside of -20ºC to 45ºC), and submersion in water. This product is water resistant but not waterproof, shock resistant but not shock proof, and its performance can be hindered in extreme temperatures.
  • Installation and operation contrary to the instructions which come with the product, including misuse ,abuse, and negligence.
  • Cosmetic damage.
  • Modification of or to any part of the product.
  • This warranty does not cover any product for which the factory applied serial number has been altered or removed or any damage due to improper maintenance.
  • EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AUROSTARS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND CAUSED BY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.

     

    Repair Condition:

    (1) For the defect goods under warranty time:
    We will cover the freight cost for the defect goods sent from the buyer side to Aurostars and we will repair the defect goods by free of charge. If buyer requests us renew the repair units, we will charge the cost of renew materials. After the repair procedures, we will send back the repair goods with buyer’s nearest shipment.
    (2) For the defect goods over warranty time: 
    The buyer needs to cover the freight cost for the defect goods sent from the buyer side to Aurostars and we will charge the repair cost. If buyer requests us renew the repair units, we will charge the cost of renew materials. After the repair procedures, we will send back the repair goods with buyer’s nearest shipment.

     

               

     

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